Published — 18 February, 2019

MP slams Harrogate post office decision


Harrogate and Knaresborough MP has expressed his deep disappointment at the decision to downgrade Harrogate’s Crown Post Office and move it to the first floor of WHSmith on Cambridge Street as a franchise.

Mr Jones, pictured here being interviewed by Look North outside the post office, collected petitions signed by over a thousand people objecting to the proposal. But despite these pleas the post office decided that the downgrade and move would go ahead.  The franchise is expected to open on 16 May 2019.

“This is very disappointing news and I wonder just how seriously the Post Office took the hundreds and hundreds of responses they received from local residents expressing their misgivings.  As well as customers, particularly the elderly and less able, I am deeply concerned for the staff currently working at the Cambridge Road site.


“All in all, this is a pretty poor decision.  It makes poor commercial sense for the post office and presents the public with a poorer service in an inferior location.  It is difficult to support the Post Office’s claims that this was a fair and open consultation.  It is hard to believe that they hadn’t made their mind up before the consultation began.  All the evidence while the consultation was supposed to be ongoing – advertising jobs in the new WHSmith franchise and applying for planning permission for new signs – points to the contrary.


“I am waiting for a response from their Chief Executive about these points although, realistically, I do not think the Post Office will change their plans now.  Those plans appear to have been a long time in the making.”

Andrew Jones, MP for Harrogate & Knaresborough

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