Published — 20 September, 2019

Community Pharmacies unveil new consultation service


Andrew Jones MP (Harrogate and Knaresborough) today visited Kings Road Pharmacy, 28-30 Kings Road, Harrogate to learn more about the new Community Pharmacist Consultation Service.

The NHS Community Pharmacist Consultation Service (CPCS) is a national Advanced Service to refer patients requiring low acuity advice, treatment for minor ailments and urgent repeat prescriptions to community pharmacies.

The service aims to reduce pressure on the primary and urgent care system, particularly Accident and Emergency and GP out of hours, and supports the integration of community pharmacy into the urgent care system.

The NHS Community Pharmacist Consultation Service (CPCS) will launch nationally on 29th October 2019 as an Advanced Service. The service will connect patients who have a minor illness or need an urgent supply of a medicine with a community pharmacy.

The CPCS will take referrals to community pharmacy from NHS 111 initially, with a rise in scale with referrals from other parts of the NHS to follow. The CPCS will relieve pressure on the wider NHS by ensuring that a community pharmacy is a patient’s first port of call when appropriate, delivering a swift, convenient and effective service to meet their needs.

“This new free national service will ensure patients gets immediate advice and assistance. This means no more waiting for a GP appointment for such issues as treatment for minor ailments and urgent repeat prescriptions. Moreover, it will alleviate pressure on GP surgeries and free up GPs’ time, which will make getting an appointment with your GP quicker. This is an excellent service that makes use of Community Pharmacies which are more accessible and closer to the majority of the population than GPs surgeries or A&E.”

Andrew Jones, MP for Harrogate & Knaresborough

“This is an excellent service for patients and we welcome its introduction. As a pharmacist I will be able to see the patients immediately and deal with their minor illness or need for an urgent supply of a medicine. This is a good thing for the NHS and patients.
 
The service launches on 29th October 2019 and Kings Road Pharmacy will be ready and waiting to begin delivery of the service from day one.”

James Springwell, Kings Road Pharmacy Pharmacist

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