Published — 30 June, 2019

Water industry


Thank you for contacting me about the water industry.

I strongly believe that properly regulated private markets are the best way to meet the ongoing needs of water customers and the environment. I do not support re-nationalising the water industry and I am pleased that the government has no intention of doing so.

Since privatisation we have seen £140 billion of investment in the water supply and because of this consumers are 5 times less likely to suffer from interruptions to their water supply. Ministers continue to put pressure on the water companies to do more to enhance the environment and provide customers with the reliable and resilient service they expect. As a result, water companies now plan to invest £50 billion on improving services, while reducing customer bills on average by 4 per cent in real terms by 2025.

The industry regulator, Ofwat, has now scrutinised the water companies’ plans to ensure they go far enough and my ministerial colleagues will hold them to their promises. Overall, the submitted business plans for the 2019 Price Review give an early indication that water companies are responding positively to the Secretary of State’s challenge. The industry is raising its game on several fronts, such as cutting prices, investing more and paying lower dividends to shareholders. Water companies have also committed to closing all offshore financing structures.

I agree that reforming industry governance and empowering the regulator is the best way to secure a water industry that works for everyone, including both customers and the environment.

Thank you again for taking the time to contact me.